An assembly of refusals portraying the radical power of "no" by the renowned scholar and author of The Feminist Killjoy Handbook, Sara Ahmed. To be heard as complaining is not to be heard, writes Sara Ahmed. In her sweeping exploration of complaint as a means of resistance, Ahmed attunes her "feminist ear" to those who seek to challenge powerful institutions. She shows how complaints can unbury past complaints, getting them out of filing cabinets or from behind closed doors, allowing us to see institutions more clearly--how they work, and for whom they work. Where complaints live, how complaints are made, who receives them, who buries them and where--Ahmed's accessible, attentive writing brings to life the lessons learned from people knocking at closed doors, teaching us how to collectively resist the glacial weight of institutional power. This book inspires all of us to persist, to say "No!" and to build new collectivities that break down brick walls together.